Shipping policy

Shipping Policy

Thank you for shopping with Kawaii Nest! Below you'll find everything you need to know about how and when your order will arrive.

Order Processing

• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
• Orders placed on weekends or holidays are processed on the next business day.
• You'll receive a confirmation email once your order is placed and a tracking link once it ships.

Shipping Rates & Delivery

• Free standard shipping on US orders over $35.
• Flat rate of $4.99 for US orders under $35.
• All orders ship from our New Jersey warehouse.
• Estimated delivery: 2–4 business days within the continental US after dispatch.

Order Tracking

As soon as your order ships, we'll email you a tracking number. You can use it to follow your package every step of the way.

Shipping Restrictions

We currently ship within the United States. We do not ship to PO boxes for oversized items or to international addresses at this time.

Lost or Delayed Packages

If your tracking shows no movement for more than 5 business days, or your package is marked delivered but you cannot find it, please email us at 501724105@qq.com and we'll help you sort it out.

Incorrect Address

Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible — we can only update orders that have not yet shipped.

Questions?

Email us anytime at 501724105@qq.com. We typically reply within 1–2 business days.