Contact information

Contact Us

We'd love to hear from you! Whether you have a question about an order, a product, or anything else, our team is here to help.

Customer Support

• Email: 501724105@qq.com
• Response time: We reply to most emails within 1–2 business days (Monday–Friday).

Warehouse & Returns Address

Kawaii Nest
14-6 Puding Village, Sui'an Town
Zhangpu County, Zhangzhou
Fujian 363000, China

Please contact us by email before sending any return so we can provide the correct return instructions.

Quick Answers

• Where do you ship from? Orders ship from our New Jersey warehouse for fast US delivery.
• How long does shipping take? Most US orders arrive within 2–4 business days after dispatch.
• Can I track my order? Yes — a tracking link is emailed as soon as your order ships.
• What if something is wrong with my order? Email us within 30 days and we'll make it right.

Thank you for shopping with Kawaii Nest! ✨